Relationship between nursing professional characteristics and their perception of the work environment in a highly complex public service, Asunción, Paraguay

Abstract

Introduction: The work environment continues to be of interest to human resources management in public institutions, mainly due to the importance of employee perceptions and their relationship with performance, satisfaction, and work commitment, aimed at achieving organizational goals. Objective: To determine the relationship between the professional characteristics of nursing professionals and their perception of the work environment in a highly complex public service in Asunción, Paraguay, in 2022. Methodology: This study is observational, analytical, cross-sectional, with a quantitative approach. The sample consisted of a total of 47 nursing graduates. The sampling was non-probabilistic and used consecutive cases. The method used was a survey, an interview, and a validated questionnaire adapted by the author to meet the objectives. Data management was performed using the statistical software Epi InfoTM. Results: 45% of nursing professionals were between 25 and 30 years old. 66% reported a favorable work environment in relation to communication. 57.4% considered leadership favorable. 59.6% considered interpersonal relationships favorable. However, 57.4% considered remuneration unfavorable. Nursing professionals’ overall perception of the work environment was favorable at 42%. Conclusion: It was found that 42% of nursing professionals reported that the work environment was favorable, followed by 27% who considered it unfavorable. Furthermore, it was found that the relationship between perceptions of the work environment and the type of contract and seniority differed, and that they were significant.